Refund Policy

1. Money-Back Guarantee

We offer a **30-day money-back guarantee** on our web hosting plans. If you are not satisfied with our services within the first 30 days, you may request a full refund.

2. Non-Refundable Services

Certain services are non-refundable, including:

• Domain registrations, renewals, and transfers
• SSL certificates
• Custom or dedicated server plans
• Third-party software licenses

3. Refund Eligibility

To be eligible for a refund, the following conditions must be met:

• The request must be made within the first 30 days of purchase.
• No violations of our Terms & Conditions.
• Refunds are processed only to the original payment method.

4. Refund Process

To request a refund, follow these steps:

1. Submit a support ticket through your Hostvanic client area.
2. Provide your account details and reason for the refund.
3. Our team will review and process the refund within **5-7 business days**.

5. Late or Missing Refunds

If you have not received your refund within the expected timeframe, please:

• Check your bank account or payment method.
• Contact your bank or payment provider.
• If you still have issues, contact us for assistance.

6. Changes to Refund Policy

We reserve the right to update this refund policy at any time. Any changes will be posted on this page.

7. Contact Us

If you have any questions about our refund policy, please contact us.